The call centre has had an 'Annus Anus' - CEO Nev Wilshire's description of a very bad year - but now they are back hiring new staff. Banned by HR from conducting interviews, Nev flouts the rules by giving new recruit Stuart a grilling, but will the company's 'gingerist policy' count against him? Nev's son, commercial director Phil, has an idea to lift spirits and put him on the map. (thetvdb.com)